CANCELLATION AND REFUND
- Cancellation and refund is not possible against any orders
RETURN AND EXCHANGE POLICY
- To initiate an exchange, please contact our customer service team at [email protected] within 5 days of receiving the item.
- Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange.
- We reserve the right to not accept a return if;
- (1) the product/s are returned after use
- (2) the products are damaged
- The exchange once confirmed has to be shipped by the customer with the tracking ID sent to us on [email protected] on the same email thread.
- Once we receive the returned item, we will process the exchange within 7-10 business days.
- If you have received a defective product, share images at [email protected] and we will get back to you within 24 hours
- Exchange can be done on the same product for the size only once.
- Exchanges are subject to availability, and we cannot guarantee that the size you need will be in stock. If the size you need is not available, we will issue you a store credit.
- The store credit is valid till 1 month from the date of issue.
- * In case of return on an order, the amount will be credited back to the customer in the form of store credit.
- We hope this policy helps you shop with confidence at Worsst. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team for assistance.